Laptops




 * Do you have a black screen but your computer is still on? **
 * 1) Check your [|Event Viewer] after you reboot to see what the problem was - the computer itself may tell you how to fix it!
 * 2) Check the power-saving features currently enabled. Turn off the features that turns off the monitor after a set amount of time and set it to never turn off instead
 * 3) As a last resort, hit the reset button with a pin or pen on the back of the laptop and just force restart.
 * 4) These people all have different opinions on the source of the problem, but suggest many solutions: [|Click Here]

> If that doesn't do you any good, the first thing I would do is replace the power supply (unless you have a PS tester that can verify the PS). That is most likely the cheapest fix. Or you can open the case and verify everything is still connected properly but you can do that in the process of replacing the PS. [|Source]
 * The power button is not working? **
 * 1) My machine can fail to boot as there is a build-up charge on the motherboard. The workaround is to hold in the power button for 5-10 minutes while the power cable is disconnected (I prop it "ON" with a stick). After 5-10 minutes, it boots-up fine.
 * 1) If the problem appears to be an issue with the power cord or power source, you may need to buy a new Li-battery or get a new power cord to solve the problem
 * 2) Troubleshooting power supply problems website with videos: [|HP Troubleshooting]

There are many problems that come with USB devices, the most common of which deal with the drivers that allow the device to be run on your machine. This issue can usually be fixed by manually searching for the most updated driver on the website of the device's manufacturer. The more difficult issue to try to fix with USB devices is when the device is faulty. Here is how to check the status of your device:
 * The input ports are not reading external devices? **

You must be logged on as an administrator to perform these steps.
 * 1) Open Device Manager by clicking the Start button [[image:http://res2.windows.microsoft.com/resbox/en/windows%20vista/main/4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_47.png width="13" height="13"]], clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.‌ [[image:http://res1.windows.microsoft.com/resbox/en/windows%20vista/main/18abb370-ac1e-4b6b-b663-e028a75bf05b_41.png width="14" height="14"]] If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
 * 2) Double-click the appropriate device category, and then look for an entry for the device you are having a problem with.
 * 3) Right-click the entry for your USB device, and then click Properties.
 * 4) Click the General tab, and then look in the Device status box to see if it mentions any problems with the device—specifically, a problem with the driver.

<span style="font-family: Verdana,Geneva,sans-serif;">If you suspect that a driver you received from the manufacturer is faulty, contact the manufacturer.

<span style="font-family: Verdana,Geneva,sans-serif;">--Erika and Stephen